Sue is a software architect for Next Generation Music, a large music label that has a 20-year-old, outdated software system. Their main revenue stream is from traditional CD sales, and those are decreasing. She has been asked to lead the definition and design of a new software system that will support the demands of the current marketplace. She has decided to use the Scrum process for this project.
Answer the following questions:
- What is the Scrum process?
- Why was this process developed?